FAQ
Frequently Asked Questions
Tour Info
Preparation
Policies
Tour Info
All of our tours includes private transport in a 4WD cars, Minivan or Minibus, Accommodation with dinner & breakfast, driver guide, visits and camel riding.
You don’t need to bring anything special just for the tour. During your tour with us your luggage will go with you all the time.
Yes, you can request a change in accommodation type; however, an additional fee may apply to compensate the booked accommodation cancellation.
Yes you can extend your tour as long as it doesn’t affect the next tour. during Christmas and new year eve it may not be possible.
Preparation
It is always preferable to have everything ready. We don’t mind last-minute reservations, although the preferred lodging may be already occupied.
Morocco is an open country and it’s home for many different religions and cultures. If you get invited to visit a family home it’s better to wear something long that cover most of the body!
Of course you can; our trips are appropriate for people of all ages. Please let us know so that we can arrange a baby seat for your child.
We accept payment via PayPal or cash, we accept Euros, US dollars, and Moroccan MAD. You can use ATM in most places.
Policies
If you cancel three days before the start date of a tour that does not include imperial cities, you will receive your whole money refunded. If you cancel within 3 days, we may be able to refund your deposit if we locate a client to replace you; otherwise, we will keep the deposit.
Tours that include imperial cities: If you cancel 15 days before the start date, you will receive a full refund of your deposit. If you cancel between 14 and 8 days before the tour start, you will receive 50% of your deposit back. We keep the deposit if you cancel within 8 days.